FAQs
Q: Which time should I place the order for the same day delivery?
A: By 13:00pm, but we appreciate to receive the order in the morning.
Which areas do you deliver to?
We are delivering to Delhi, Gurgaon, Neemrana.
What is the delivery schedule for each area?
We are delivering to Delhi, Gurgaon, Neemrana.
How can I receive my order when I am not at home?
While you are absence, we can leave our bag with security guard or maid, or leave at the front door. Please let us know in advance.
When can I come to HASORA shop to pick up products which I have ordered?
You can pick up orderd products at our shop everyday between 10AM to 8PM exceptTuesday.
If I want to ask questions regarding your products, who I can speak to?
Please contact our shop manager, Ms. Chon Chon(9354641211) for any question you may have about our products.
What is the minimum purchase amount?
The minimum purchase amount is Rs.600 for the delivery.
What kind of vegetables are in this box?
We deliver the fresh and seasonal vegetables grown by our partner farmers.
I don't like some of the vegetables, can I request items according to my preference?
If you don't like some vegetables or have some food allergy, feel free to ask us to change the contents. Please contact to our shop staff at 9354641211
What are the payment options?
You can choose from bank transfer, cash on delivery, cheque payment, or credit/debit card payment.
What are the delivery charges?
We deliver to Delhi: Rs.200, Gurgaon: Rs.100 and Neemrana: Rs.250.
What is the advantage of scheduled repeat deliveries?
You can save your time to order every time, and get the best seasonal products!
Can I choose frequency of the delivery?
You can choose every weekly or biweekly or monthly
When do you deliver the subscription? What are the time slots?
We deliver on Monday and Friday to Delhi, Wednesday, Thursday , Saturday and Sunday to Gurgaon, and Monday to Neemrana. We usually deliver between 2PM to 6PM.
How can I make a payment?
We request for the advance payment for 3 months delivery. You can choose from bank transfer, cash on delivery, cheque payment or credit/debit card payment
Can I change the delivery date?
Yes, please do let us know and we will change the delivery date or cancel your order with no extra charge
Can I pickup the products at your shop?
Yes, you can pick up at our Gurgaon store
HASORA ORGANIC STORE
GF 144-146, Sushant Vyapar kendra, Vyapar Kendra Rd, Block C, Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122003
https://goo.gl/maps/HUb6SKTBu1Kctghn8
Can I change the delivery date?
You may change the delivery date by dropping us an e-mail, a phone call, or even send us a Facebook massage a day before of the purchase day. By giving us this notice period, you help us minimize wastage of our products, and we can make sure another customer has his order fulfilled. We really appreciate your cooperation here.
How can I cancel my order?
You may cancel by e-mail, phone call, or Facebook. Just send us a massage a day before of the purchase day and we will be happy to help you.
How can I change the pickup date?
You may change by e-mail, phone call, or Facebook. Just send us a massage at support@hasora.in a day before the purchase day and we will be happy to help you